Last Updated: July 2026
Privacy Policy
At Sequence Compounds, protecting your privacy is
important to us. This Privacy Policy explains how we collect, use,
store, disclose, and protect information when you visit our website,
create an account, place an order, subscribe to communications, or
contact our support team.
Research Use Notice: Sequence Compounds operates as a
research-material supplier. Personal information is processed only for
legitimate website, account, order, fulfillment, communication,
security, marketing, and compliance-related purposes.
1. Introduction
This Privacy Policy describes how Sequence Compounds collects, uses,
stores, and protects information when visitors browse our website,
create customer accounts, submit forms, join our newsletter, participate
in customer programs, or place orders for research-use-only compounds.
By accessing or using this website, you acknowledge that you have read
this Privacy Policy and understand the information-handling practices
described below.
2. Information We Collect
Depending on how you use the website, we may collect:
-
Contact information: Your name, email address,
telephone number, billing address, shipping address, and information
submitted through forms or support requests.
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Account information: Login credentials, account
preferences, profile details, rewards activity, VIP or wholesale
status, and account history.
-
Order information: Compound selections, quantities,
order history, billing status, shipping information, tracking details,
discount usage, returns, and customer-service records.
-
Program information: Information submitted for
wholesale, loyalty, rewards, affiliate, influencer, or repeat-customer
programs.
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Technical information: IP address, browser type,
operating system, device information, referral source, website
activity, and approximate location derived from technical data.
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Cookie and analytics information: Information
collected through cookies, pixels, analytics tools, and similar
technologies used for website functionality, measurement, security,
and marketing.
-
Communication information: Emails, SMS preferences,
contact-form submissions, support requests, and other correspondence
with our team.
3. How We Use Your Information
We may use collected information to:
- Process, confirm, fulfill, and track customer orders.
- Create, verify, secure, and manage customer accounts.
- Provide support and respond to customer inquiries.
- Send order confirmations, shipping updates, and tracking details.
- Administer discounts, rewards, VIP, wholesale, or affiliate programs.
- Maintain cart, checkout, login, and account functionality.
- Improve website navigation, content, performance, and accessibility.
- Detect suspicious activity, prevent fraud, and protect site security.
- Maintain business, accounting, fulfillment, and compliance records.
-
Send newsletters, SMS updates, promotional offers, educational
content, or new-compound announcements when you have opted in.
Sequence Compounds does not sell or rent customer personal information
to unrelated third parties for their independent marketing purposes.
4. How Information May Be Shared
We may share limited information with trusted service providers when
reasonably necessary to operate the website and complete requested
services.
These providers may include:
- Payment and transaction-processing providers.
- Website hosting and technical-support providers.
- Shipping carriers and order-tracking services.
- Email, SMS, newsletter, and customer-support platforms.
- Analytics, security, fraud-prevention, and performance tools.
- Rewards, loyalty, wholesale, and affiliate-service providers.
- Professional advisers where reasonably necessary.
Information may also be disclosed when reasonably necessary to comply
with applicable legal requirements, enforce website policies, protect
our rights, investigate suspected fraud, or protect customers and the
public.
5. Payment Information
Payments may be processed by third-party payment processors, financial
institutions, digital-payment providers, or other checkout services
available on the website.
Sequence Compounds does not ordinarily store complete payment-card
information directly on its website. Payment providers process payment
information according to their own privacy policies, security practices,
and terms.
6. Shipping and Order Tracking
We may share your name, shipping address, email address, telephone
number, order reference, and other necessary fulfillment information
with shipping carriers and tracking providers.
This information is used to prepare shipments, provide delivery
notifications, generate tracking details, address delivery issues, and
complete order fulfillment.
7. Cookies and Similar Technologies
Cookies and similar technologies may be used to remember preferences,
maintain login sessions, preserve shopping-cart contents, support
checkout, measure website performance, improve security, and understand
how visitors interact with the website.
You may control cookies through your browser settings or any cookie
preference tools made available on the website. Disabling necessary
cookies may prevent certain account, cart, checkout, search, or tracking
features from functioning correctly.
8. Email and SMS Communications
When you subscribe or otherwise provide valid consent, Sequence
Compounds may send newsletters, educational content, promotional
offers, product announcements, loyalty updates, or other marketing
communications by email or SMS.
You may unsubscribe from marketing emails by selecting the unsubscribe
link included in the message. SMS recipients may follow the opt-out
instructions provided in the applicable message.
Transactional communications relating to accounts, security, orders,
payments, fulfillment, or customer-service requests may still be sent
when necessary.
9. Data Security
We use reasonable administrative, technical, and organizational
safeguards designed to protect personal information against
unauthorized access, alteration, misuse, disclosure, loss, or
destruction.
No internet transmission, website, payment system, or electronic storage
method can be guaranteed to be completely secure. Customers should use
strong passwords, protect account credentials, and notify us if they
suspect unauthorized account activity.
10. Data Retention
Sequence Compounds may retain personal information for as long as
reasonably necessary to process orders, provide services, maintain
business and accounting records, prevent fraud, resolve disputes,
enforce agreements, and meet applicable operational or legal
requirements.
Information that is no longer reasonably required may be deleted,
anonymized, or securely retained where continued retention is permitted
or required.
11. Your Privacy Choices and Rights
Depending on your location and the laws applicable to Sequence
Compounds, you may have the right to request access to, correction of,
or deletion of certain personal information.
You may also be able to:
- Update account information through your customer account.
- Request correction of inaccurate contact information.
- Unsubscribe from marketing email or SMS communications.
- Adjust browser or cookie preferences.
- Request information about how personal information is handled.
- Request deletion where the request is permitted by applicable law.
We may need to verify your identity before completing certain privacy
requests. Some information may be retained where necessary for order,
fraud-prevention, accounting, security, dispute, or compliance purposes.
12. Age Restrictions
This website is intended only for visitors who meet the age requirement
stated in our age-verification notice. Sequence Compounds does not
knowingly invite children to create accounts, place orders, or submit
personal information.
If we learn that personal information was submitted by an ineligible
minor, we may take reasonable steps to remove the information and close
the associated account.
13. Research Use Notice
All compounds supplied by Sequence Compounds are intended strictly for
qualified laboratory research, in-vitro testing, and analytical purposes
only.
They are not intended for human or animal consumption, therapeutic use,
clinical use, diagnostic use, food use, cosmetic use, or any consumer
application.
Sequence Compounds does not provide medical advice, dosing
instructions, administration guidance, treatment recommendations, or
clinical-use information.
14. Third-Party Websites and Services
The website may contain links to external websites, social-media
platforms, payment providers, shipping carriers, affiliate services, or
other third-party resources.
Sequence Compounds does not control the privacy, security, content, or
data-handling practices of independent third parties. Visitors should
review the privacy policies and terms of any external service they use.
15. Changes to This Privacy Policy
Sequence Compounds may update this Privacy Policy to reflect changes in
website functionality, business practices, service providers, security
procedures, or applicable requirements.
The current revision date will be displayed at the top of this page.
Continued use of the website after an update means the revised policy
will apply to future website activity.
16. Contact Us
Contact our support team with questions about this Privacy Policy,
personal information, marketing preferences, or privacy requests.
Email:
support@sequencepeps.com